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  • Criteria | Nationale ombudsman
    have the authority to handle your complaint Should you have any doubts call us on 0800 33 55 555 free Do you already know that we are authorised to handle your complaint Skip this step What public bodies does your complaint concern Write down all the public bodies involved in the situation you are filing a complaint about Have you filed your complaint with the public body Yes No Has your complaint been dealt with by the public body in the past 12 months Yes No I don t know Select yes when the situation you complain about took place in the past 12 months OR the public body replied to your complaint within the past 12 months Do or did you have the option to file an administrative objection or an application for judicial review Yes No I don t know The public body will inform you in a letter wether you have the option to file an administrative objection or an application for judicial review This information can usually be found in the last paragraph of the letter Does your complaint concern the content of a law or regulation Yes No I don t know Does your complaint

    Original URL path: https://www.nationaleombudsman.nl/file-complaint/criteria (2015-08-09)
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  • A day in the life of an Ombudsman | Nationale ombudsman
    onderzoeken Video s Over de Nationale ombudsman Achtergrond Ambtsdragers De organisatie Jaarverslag Feiten Cijfers Boeken en artikelen Werken bij Klacht over de Nationale ombudsman Leveranciers 36 278 klachten ontvangen in 2014 U bent hier Home Thema s en Publicaties Videos A day in the life of an Ombudsman 4 december 2014 What does a workday of an Ombudsman look like The film A day in the life of an Ombudsman aims to give you an impression It was created by the Office of the Dutch National Ombudsman and all scenes are played by the staff except for the part of the ombudsman That is played by an actress All cases mentioned in the film are purely fictional but based on experience and work dynamics We hope this film contributes to a wider understanding of the work of Ombudsman around the world Onderwerpen national ombudsman Delen Deel op twitter Deel op facebook Deel op linkedin Informatie speciaal voor Kinderen Veteranen Ondernemers Informatie voor inwoners van Bonaire St Eustatius en Saba Kunnen wij u helpen Aan het juiste adres Procedure Klacht indienen Vraag en antwoord Voorbeeldbrieven Folders en brochures Belafspraak maken Verhalen van anderen Uw privacy Actueel Thema s en publicaties Columns

    Original URL path: https://www.nationaleombudsman.nl/videos/a-day-in-the-life-of-an-ombudsman- (2015-08-09)
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  • The ombudsman agenda | Nationale ombudsman
    Nieuws Rapporten onderzoeken Video s Over de Nationale ombudsman Achtergrond Ambtsdragers De organisatie Jaarverslag Feiten Cijfers Boeken en artikelen Werken bij Klacht over de Nationale ombudsman Leveranciers 36 278 klachten ontvangen in 2014 U bent hier Home Thema s en Publicaties Videos The ombudsman agenda 4 december 2014 What does a workday of an Ombudsman look like The film A day in the life of an Ombudsman aims to give you an impression It was created by the Office of the Dutch National Ombudsman and all scenes are played by the staff except for the part of the ombudsman That is played by an actress All cases mentioned in the film are purely fictional but based on experience and work dynamics We hope this film contributes to a wider understanding of the work of Ombudsman around the world Onderwerpen national ombudsman agenda Delen Deel op twitter Deel op facebook Deel op linkedin Informatie speciaal voor Kinderen Veteranen Ondernemers Informatie voor inwoners van Bonaire St Eustatius en Saba Kunnen wij u helpen Aan het juiste adres Procedure Klacht indienen Vraag en antwoord Voorbeeldbrieven Folders en brochures Belafspraak maken Verhalen van anderen Uw privacy Actueel Thema s en publicaties Columns Dossiers Nieuws

    Original URL path: https://www.nationaleombudsman.nl/videos/the-ombudsman-agenda (2015-08-09)
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  • Reinier van Zutphen takes up post as National Ombudsman | National ombudsman | Nationale ombudsman
    with the work of the National Ombudsman But I ve noticed that subjects and complaints come in automatically from members of the public as in the case of the devolution of tasks from central government to municipal authorities he said In mid April the Ombudsman is organising a conference for members of municipal executives mayors and aldermen on the handling of complaints by municipalities Other subjects currently requiring his attention include payment problems with the patient fundholding system in the care sector and the large number of complaints that the Ombudsman received last year about the Dutch Tax and Customs Administration Every one of these subjects impacts significantly on the day to day life of members of the public Van Zutphen Wageningen 1960 has very extensive experience having served as a judge in Utrecht The Hague Almelo Luxembourg Amsterdam Curaçao and Alkmaar Other notable positions included chairing the Dutch Association for the Judiciary From 2012 he was president of the Trade and Industry Appeals Tribunal He brings all of this experience with him to his position as National Ombudsman In my many years of experience as a judge I ve observed that if people the public and also the government had listened more to each other they wouldn t ultimately have needed a judge The House of Representatives voted on Van Zutphen s appointment in February 2015 His six year term of office starts today The National Ombudsman is an independent institute that receives more than 36 000 complaints each year from people who encounter problems with the government After Alex Brenninkmeijer stepped down on 31 December 2013 Frank van Dooren served as interim National Ombudsman Van Dooren retires on 1 April 2015 Onderwerpen national ombudsman reinier van zutphen Delen Deel op twitter Deel op facebook Deel op linkedin Gerelateerd

    Original URL path: https://www.nationaleombudsman.nl/node/39367 (2015-08-09)
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  • Reinier van Zutphen takes up post as National Ombudsman | National ombudsman | Nationale ombudsman
    with the work of the National Ombudsman But I ve noticed that subjects and complaints come in automatically from members of the public as in the case of the devolution of tasks from central government to municipal authorities he said In mid April the Ombudsman is organising a conference for members of municipal executives mayors and aldermen on the handling of complaints by municipalities Other subjects currently requiring his attention include payment problems with the patient fundholding system in the care sector and the large number of complaints that the Ombudsman received last year about the Dutch Tax and Customs Administration Every one of these subjects impacts significantly on the day to day life of members of the public Van Zutphen Wageningen 1960 has very extensive experience having served as a judge in Utrecht The Hague Almelo Luxembourg Amsterdam Curaçao and Alkmaar Other notable positions included chairing the Dutch Association for the Judiciary From 2012 he was president of the Trade and Industry Appeals Tribunal He brings all of this experience with him to his position as National Ombudsman In my many years of experience as a judge I ve observed that if people the public and also the government had listened more to each other they wouldn t ultimately have needed a judge The House of Representatives voted on Van Zutphen s appointment in February 2015 His six year term of office starts today The National Ombudsman is an independent institute that receives more than 36 000 complaints each year from people who encounter problems with the government After Alex Brenninkmeijer stepped down on 31 December 2013 Frank van Dooren served as interim National Ombudsman Van Dooren retires on 1 April 2015 Onderwerpen national ombudsman reinier van zutphen Delen Deel op twitter Deel op facebook Deel op linkedin Gerelateerd

    Original URL path: https://www.nationaleombudsman.nl/nieuws/2015/reinier-van-zutphen-takes-up-post-as-national-ombudsman (2015-08-09)
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  • How to file a complaint with the National Ombudsman | Nationale ombudsman
    a call Our phone number is 31 70 356 35 63 How should you send your complaint to the National Ombudsman Your complaint is important therefore we aim to make it as easy as possible for you to submit it to us There are several ways to do this Submit a digital complaint via our website Fill in the complaint form hardcopy Write a letter Please send your complaint form or letter free of charge to National Ombudsman of the Netherlands Antwoordnummer 10870 2501 WB The Hague The Netherlands We would like to ask you to be concise but make sure that you at least tell us what you think the public administration has done wrong what you have already done about your complaint what you hope to achieve by sending the complaint to us your contact details postal address e mail address and telephone number relevant documents such as copies of your complaint letters to the public administration and the replies you received from them If we need more information we will contact you Since the National Ombudsman is a Dutch institution all correspondence concerning your complaint will be in Dutch In case it becomes clear that you do not speak or understand Dutch and that nobody for instance a lawyer can assist you the National Ombudsman will correspond with you in a language you do understand or will provide you with a summary in a language you do understand What will the National Ombudsman do with your complaint You will receive a written confirmation as soon as we have received your complaint We will let you know whether we are able to help you within three weeks after sending this confirmation Possible scenarios could be If your problem looks easy to solve we will try to solve it

    Original URL path: https://www.nationaleombudsman.nl/How-to-file-a-complaint (2015-08-09)
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  • Who is the National Ombudsman? | Nationale ombudsman
    National Ombudsman is independent and impartial and he is there to defend your interests He also keeps a critical eye on government Reinier van Zutphen is the National Ombudsman since April 2015 He has 170 support workers to help him do the job There are two deputy ombudsmen Mrs Adriana Stehouwer and Mr Marc Dullaert children s ombudsman Delen Deel op twitter Deel op facebook Deel op linkedin Informatie speciaal

    Original URL path: https://www.nationaleombudsman.nl/Who-is-the-National-Ombudsman (2015-08-09)
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  • Ombudsvoorzieningen | Nationale ombudsman
    J K L M N O P Q R S T U V W X Y Z C Commissie ombudsman D De Kinderombudsman De Ombudsman van de Volkskrant De Ombudsman Hogeschool Zuyd De Zeeuwse Ombudsman E Erasmus Universiteit Student ombudsman Externe klachtencommissie Bronckhorst F Financiële ombudsman G Gemeentelijke ombudscommissie Ommen Gemeentelijke ombudscommissie Wijdemeren Gemeentelijke ombudsman Amsterdam Gemeentelijke ombudsman Beuningen Gemeentelijke ombudsman Den Haag Gemeentelijke ombudsman Druten Gemeentelijke ombudsman Groesbeek Gemeentelijke ombudsman Groningen Gemeentelijke ombudsman Heumen Gemeentelijke ombudsman Millingen aan de Rijn Gemeentelijke ombudsman Rotterdam Gemeentelijke ombudsman Ubbergen Gemeentelijke ombudsman West Maas en Waal Gemeentelijke ombudsman Wijchen Gemeentelijke ombudsman Zutphen H Hogeschool Utrecht ombudsman voor medewerkers van Hogeschool Utrecht Hogeschool van Amsterdam Ombudsman Personeel K Klachtencommissie A2 gemeenten L Lokale ombudscommissie gemeente Ede N Nationale ombudsman NRC ombudsman O Ombudscommissie Hoogeveen Ombudscommissie s Hertogenbosch Ombudscommissie Assen Ombudscommissie Buren Ombudscommissie Culemborg Ombudscommissie De Waard Ombudscommissie Delfzijl Ombudscommissie Den Bosch Ombudscommissie Duiven Ombudscommissie Eindhoven Ombudscommissie Hardenberg Ombudscommissie Harderwijk Ombudscommissie Haren Ombudscommissie Hoeksche Waard Ombudscommissie Hoogezand Sappemeer Slochteren Ombudscommissie Kerkrade Ombudscommissie Kessel Ombudscommissie Midden Drenthe Ombudscommissie Neder Betuwe Ombudscommissie Noordenveld Ombudscommissie Noordenveld Ombudscommissie Oss Ombudscommissie Rheden Ombudscommissie Schijndel Ombudscommissie Schinnen Ombudscommissie Stein Ombudscommissie Werkendam Ombudscommissie Zevenaar Ombudskamer Dinkelland Ombudslijn MBO Ombudsman Bunschoten Ombudsman De Wolden Ombudsman Goirle Ombudsman Gooi en Eemlander Ombudsman Haagse Hogeschool Ombudsman Haarlems Dagblad Ombudsman Leidsch Dagblad Ombudsman Liesveld Ombudsman Maasdriel Ombudsman Noordhollands Dagblad Ombudsman Oldebroek Ombudsman Oost Gelre Ombudsman Pensioenen Ombudsman Regio College Zaanstad Ombudsman ROC Amsterdam Ombudsman Soest Ombudsman voor Dieren Den Helder Ombudsman voor het uitvaartwezen Ombudsman wetenschappelijke integriteit Vrije Universiteit Ombudsman wetenschappelijke integriteit Vumc Ombudsman Zorgverzekeringen Ombudsvrouw Tynaarlo OuderenOmbudsman OV loket ombudsman voor beter openbaar vervoer S Stichting De Overijsselse Ombudsman T TU Delft Ombudsman voor studenten U Universiteit van Amsterdam centrale klachtencommissie V Vrije Universiteit Amsterdam ombudsman studenten W Wageningen University Ombudsfunctionaris voor studenten Informatie speciaal

    Original URL path: https://www.nationaleombudsman.nl/ombudsvoorzieningen/ (2015-08-09)
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